48 Hours to Go Til Christmas: Hello, Customer Service?
Wednesday, December 23rd, 2009
Here’s reason #213 why I should have paid for the expedited shipping for my father’s Christmas present. When it hadn’t shown up by last night, I panicked. All I wanted to do was track the package that had supposedly been sent by the company in question, but their customer service rep got in the way. Here is an online conversation with customer service, with sensitive information removed or changed to protect the innocent and what I read between the lines: (more…)

I didn’t want to go in the first place, but then, I had the list. My husband insisted on heading to the supermarket together — all four of us — after church on Sunday, even though I was secretly hoping he’d shop while I was off coaching soccer that afternoon 45 minutes away.



